Refund policy

We have a 14-day return policy for faulty goods, which means you have 14 days after receiving your item to request a replacement from the manufacturer. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ryebucks.outfitters@gmail.com. Please note that returns will need to be sent to the following address: 21 Wiltshire Lane Delacombe 3356. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at ryebucks.outfitters@gmail.com.

Damages and issues
Please inspect your order once received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

 

Refunds
At Ryebucks we do not give refunds for sale items, change of minds decisions, or exchanges. where we can we will offer store credit to suit your needs. If products are damaged, non functional or causing issues, please email Ryebucks.outfitters@gmail.com within 14 days of purchase, with proof of purchase and all tags attached (order number or receipt) and proof of damages and we will discuss options from there on out. If a product is faulty, we will send the product for inspection with the manufacturer